Privacy Policy

Effective Date: August 2, 2026

At Prayers Communication Services LLC (“Prayers HCS,” “we,” “our,” or “us”), we respect

your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information
when you visit our website or communicate with us.
By accessing or using our website, you agree to the practices described in this Privacy Policy.

Who We Are

Prayers Communication Services LLC is a U.S.-based Healthcare Business Process Outsourcing (Healthcare BPO) company that provides administrative support services to healthcare organizations, including medical practices, clinics, hospitals, home health agencies, and telehealth providers.

Our services include:

● Appointment Scheduling
● Telehealth Coordination & Scheduling
● Appointment Reminders
● Patient Follow-Ups
● Home Care Coordination
● Caregiver Coordination
● Inbound & Outbound Call Center Services
● Bilingual Patient Support
● Medical Call Center Services
● Insurance Eligibility Verification
● EMR/EHR Data Entry & Patient Record Updates
● Medical Interpretation

Prayers Communication Services LLC is not a healthcare provider and does not
provide medical advice, diagnosis, or treatment.

Information We Collect

Information We Collect

● Contact us through our website
● Complete a contact form
● Request information about our services
● Schedule a consultation
● Subscribe to updates or newsletters

The information we may collect includes:

● Full name
● Company name
● Job title
● Email address
● Phone number
● Business information
● Any information you voluntarily provide in your message

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

● IP address
● Browser type
● Device information
● Operating system
● Pages visited
● Time spent on our website
● Referral source
● Cookies and similar technologies

This information helps us improve website performance and user experience.

How We Use Your Information

We may use the information we collect to:

● Respond to inquiries
● Schedule consultations
● Provide requested information
● Improve our services
● Improve website performance
● Analyze website traffic
● Communicate with prospective clients
● Send service-related communications
● Comply with legal obligations

We do not sell your personal information.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

● Improve website functionality
● Remember user preferences
● Analyze website traffic
● Measure advertising performance
● Enhance user experience

You can configure your browser to refuse cookies; however, some website features may not
function properly.

Third-Party Services

We may use trusted third-party providers to support our business operations, including:

● Google Analytics
● Google Ads
● LinkedIn
● Microsoft Advertising
● Customer Relationship Management (CRM) platforms
● Email communication services
● Website hosting providers

These third parties maintain their own privacy policies governing the use of your information

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed
to protect personal information against unauthorized access, disclosure, alteration, or
destruction.

While we strive to protect your information, no method of electronic transmission or storage
can be guaranteed to be completely secure.

HIPAA Notice

Prayers Communication Services LLC provides administrative support services to healthcare
organizations.

Our public website is not intended for transmitting Protected Health Information (PHI

Please do not submit patient medical records, insurance information, Social Security
numbers, or other sensitive healthcare information through our website.

Where applicable, client services involving Protected Health Information may be governed
by separate contractual agreements, including Business Associate Agreements (BAAs).

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described
in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our
agreements

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

● Request access to your personal information
● Request correction of inaccurate information
● Request deletion of your personal information
● Object to certain processing activities
● Withdraw consent where applicable

To exercise any of these rights, please contact us using the information below

California Privacy Rights

If you are a California resident, you may have additional rights under the California
Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the
right to request access to, correction of, or deletion of certain personal information, subject to
applicable legal exceptions.

To submit a privacy request, please contact us using the information provided below

Children's Privacy

Our website and services are intended for business professionals and organizations.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that personal information from a child has been collected, we will
promptly delete it.

External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage
users to review the privacy policies of any third-party sites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business
practices, legal requirements, or website functionality.

Any updates will be posted on this page with a revised Effective Date.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please
contact us:

Prayers Communication Services LLC

Prayers Healthcare Solutions / Healthcare Business Process Outsourcing (Healthcare BPO)

Email: info@prayerscss.com

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